This is a sales role held by a clinician. You will not be treating patients.

You'll spend your day managing inquiries and on the phone with people who are in pain, frustrated, and usually skeptical because something they already tried didn't work. Your job is to help the right ones decide to start care... which means leading the conversation, talking about money without flinching, and asking people to commit.

Your clinical training is what makes you good at this. It is not what the job is. If you want a clinical role, or a lighter version of one, this will make you miserable and we'd both rather know now.

Why a PT for this seat

Most of what stops someone from starting care isn't a knowledge gap... it's a belief gap. They don't know whether this will work for their knee, their back, their return to running. And the objection we hear most often is some version of "it's too expensive" and/or "I'll just use my insurance and go in-network."

You can answer that from experience. You've probably worked in that setting. You know what a patient's eighth visit actually looks like when the clinic is running three people an hour with a tech. Nobody without your license can make that comparison credibly, and that's the specific reason we're willing to pay clinician wages for a non-treating seat.

Why this seat matters right now

Our actual volume:

• ~1,950 inquiries expected this year
• ~1,335 discovery calls
• ~900 evaluations attended — up from 789 in 2025, 493 in 2024, and 60 in 2023

We're adding another full-time physical therapist to the team in November and turning our advertising back on. The number your performance pay is tied to is continuing to grow.

What you'll own

• Respond to new inquiries fast — “speed-to-lead” is measured in minutes, not hours
• Run discovery calls that are calm, structured, and clinically credible
• Understand what someone has already tried and why it failed them
• Set accurate expectations about what care will involve and what it will cost, so people arrive committed rather than surprised
• Handle the objections you'll hear daily: cost, timing, "I need to think about it," and "I'll just use my insurance"
• Work aged leads, cancellations, and no-shows — not just fresh inquiries
• Book evaluations and protect the show rate
• Log every conversation and next step so nothing falls through
• Own your numbers on a weekly scorecard

The job, honestly

• 50–70 touches a day across phone, text, and email
• Fast response times are non-negotiable
• Some early-evening availability for confirmations and callbacks
• You will hear "no" a lot, and you'll need to still be sharp on call 40
• Everything is measured, reviewed, and coached — including recordings of your calls
• This is a higher-volume communication day than most clinic jobs. It's a different kind of tiring than a full treatment schedule, not a lighter one.

What success looks like

First 30 days — you know our model and pricing cold, you're running calls with support, and no lead sits unworked.

By 90 days — you're running the full funnel independently, holding a conversion rate at or above our current baseline, and your follow-up is airtight.

By 6 months — you're beating the baseline, your show rate is above 90%, and the patients you send to evaluation are converting to plans of care at a higher rate because of how well you prepared them.

Who this is for

• A PT who liked the conversations more than the manual work
• Someone worn down by volume-driven caseloads who still wants to affect patient outcomes
• A clinician curious about the business side — marketing, conversion, growth
• Someone who wants their income tied to their performance rather than their visit count

Non-negotiables:

• Licensed Doctor of Physical Therapy
• Comfortable discussing price and asking for commitment
• Strong presence on the phone — you build trust fast with strangers
• Coachable, including on your own call recordings
• Organized and reliable with follow-up

This is not for you if you want to keep treating, need a predictable paycheck regardless of results, dislike phone-heavy work, or are uncomfortable being measured weekly.

Compensation

• Base: $20/hour, W2 ($41,600/year) + full benefits
• Performance pay: $40 per attended evaluation
• Accelerator: $75 per attended evaluation above 20 in a week
• No cap

What that actually pays:

Attended evals/week

Annual earnings

14

~$71,000

17 (our current pace)

~$77,500

20

~$83,000

22

~$95,000

During your first 90 days, performance pay is guaranteed at target while you ramp.

We pay on attended evaluations, not bookings, because a booking that doesn't show didn't help anyone.

Growth

This role owns the front end of the business. As we grow, the person in this seat has a path to owning the entire patient acquisition funnel — lead quality, messaging, pricing input, and eventually hiring and leading additional intake staff. We've grown evaluation volume more than 14x in three years and this seat is central to the next stage.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Paid training and ongoing sales coaching
• Retirement plan (401k with company match)
• Health savings account
• Fully remote

How to apply

• Apply with your resume
• Submit a 3–5 minute video answering: why this role, why us, why you, and what you want to be doing in 3–5 years. This is required — applications without it won't be reviewed.
• 20-minute fit-check call
• Zoom Interview
• Live mock discovery call. We'll give you the script and scenario in advance and score it against the same rubric we use on our own team. This is the most important step in our process.
• Final conversation and offer

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote